64ok Terms and Conditions

01 General Introduction

These Terms and Conditions ("Terms") form a legal agreement between the 64ok online gaming platform and its users ("Member" or "you"). By accessing or registering on the website https://64ok.cam operated by 64ok ("we", "Platform"), you are considered to have agreed to these Terms.

Our platform provides cricket betting, slots, live casino and other entertainment gaming services for users in Bangladesh. These Terms have been written so that every member can clearly understand their rights and responsibilities.

Our Privacy Policy and Responsible Gaming Guidelines also apply alongside these Terms. If you have any questions, contact our 24/7 live chat support.

02 Definitions and Interpretations

The following terms are used in these Terms with the meanings given below:

• "Platform" — The 64ok website, applications and all related services.
• "Member" — Any person registered on the Platform.
• "Account" — A member's personal gaming account.
• "Bonus" — Promotional offers, credits or rewards provided by the Platform.
• "Bet" — Money wagered on any game on the Platform.
• "Balance" — The total amount of money held in a member's account.

03 Eligibility Requirements

To register with 64ok and use its services, you must meet all of the following conditions:

• You must be at least 21 years of age ("for those aged 21 and above only").
• You must be a legally capable person with the right to enter into agreements on your own behalf.
• Each person may open only one account. Opening multiple accounts is strictly prohibited.
• You must provide accurate and complete personal information.
• You acknowledge that you are participating in the gaming platform voluntarily and for entertainment purposes.

04 Account Creation and Security

You must provide true and verifiable information at the time of registration. If false information is provided, 64ok has the right to permanently close the account.

• Keeping your account password secure is entirely your responsibility.
• Allowing third parties to use your account is prohibited.
• If you suspect unauthorised access to your account, notify us immediately via live chat or at [email protected].
• 64ok will never ask for your password by phone, SMS or email.

05 Identity Verification (KYC)

To ensure security and prevent fraud, 64ok reserves the right to verify a member's identity at any time. Any of the following documents may be requested for verification:

• A copy of a National ID Card (NID) or passport.
• Proof of ownership of a bKash, Nagad or Rocket account.
• Proof of address.

Withdrawals or certain services may be temporarily suspended until verification is complete.

06 Deposit Rules

The following terms apply when depositing funds into 64ok:

• Minimum deposit amount is ৳200 (for all methods).
• Accepted payment methods: bKash, Nagad, Rocket.
• Deposits must be made only from a payment account registered in your own name.
• Depositing using a third-party account is prohibited and such transactions will be cancelled.
• Deposit amounts are generally credited to the account instantly; if there is any delay, please contact live chat.

07 Withdrawal Rules

The following conditions apply when withdrawing funds from your account:

• Minimum withdrawal amount is ৳500.
• Withdrawal processing time: within 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit (bKash, Nagad or Rocket).
• Identity verification may be required before a withdrawal request is processed.
• Withdrawals will be temporarily suspended if any active bonus wagering requirements remain outstanding.
• 64ok reserves the right to hold a withdrawal for investigation if fraud or irregularity is suspected.

08 Welcome Bonus and Promotions

64ok offers an attractive welcome bonus for new members. The terms related to the bonus are set out below:

• Welcome Bonus: 100% bonus on the first deposit, up to ৳10,000.
• Wagering requirement: the bonus amount becomes withdrawable after wagering a minimum of 20 times.
• The wagering requirement must be met within 30 days of claiming the bonus.
• Multiple members on the same device, IP address or within the same household cannot claim the same bonus.
• Bonus funds cannot be withdrawn directly; they are usable as gaming balance only.
• 64ok reserves the right to change, suspend or cancel any promotion at any time.

09 VIP Program and Cashback

The 64ok VIP Program has 5 tiers. Weekly cashback benefits are available at each tier:

• Bronze — up to 0.3% weekly cashback.
• Silver — up to 0.6% weekly cashback.
• Gold — up to 0.9% weekly cashback.
• Platinum — up to 1.2% weekly cashback.
• Diamond — up to 1.5% weekly cashback.

VIP tier upgrades are determined based on gaming activity and platform participation. Cashback is credited directly to the account and is subject to wagering requirements.

10 General Gaming Rules

The following rules must be followed when playing all games on the platform:

• Each game has its own rules; read them before starting a game.
• If a game is left incomplete due to a technical error, 64ok will investigate and determine the outcome.
• Exploiting software or system vulnerabilities to gain an advantage is strictly prohibited.
• Use of automated software, bots or scripts is strictly prohibited.
• If you have any complaint regarding a game result, notify [email protected] within 72 hours.

11 Prohibited Activities

Involvement in any of the following activities will result in immediate account termination and the balance may be forfeited:

• Using the platform for money laundering or illegal financing.
• Fraud, deception or use of another person's account.
• Creating multiple accounts to take advantage of bonuses.
• Harassing or insulting other members of the platform.
• Attempting to hack the system or carry out a cyber attack.
• Assisting minors in creating accounts.

12 Fair Play and RNG Policy

All games on 64ok are operated using a certified Random Number Generator (RNG) technology, which ensures that the outcome of every game is completely impartial and random. We believe in transparency and fairness.

All your data and financial transactions are kept secure using SSL encryption technology.

13 Responsible Gaming Policy

64ok firmly believes in responsible gaming. We are committed to helping members develop healthy gaming habits:

• You can set a spending limit on your account.
• Use the self-exclusion feature if needed — for more details, visit our Responsible Gaming page.
• If you notice signs of gambling addiction, contact live chat immediately.
• Please remember — gaming is for entertainment, not as a source of income.

14 Account Closure and Suspension

64ok reserves the right to temporarily or permanently close any account in the following circumstances:

• Violation of any provision of these Terms.
• If evidence of fraudulent or deceptive activity is found.
• Failure to complete identity verification or provision of false information.
• By order of a court or legal authority.
• If the member personally requests account closure.

To voluntarily close your account, email [email protected] or submit a request via live chat. Any valid balance will be returned after the relevant verification is completed.

15 Inactive Account Policy

If an account has had no login or transaction for 12 months or more, it will be marked as an "inactive account". In this case:

• 64ok will notify the member in advance by email.
• If no response is received after the inactivity notice, the account may be suspended.
• To reactivate your account, contact [email protected].

16 Privacy and Data Protection

We are committed to protecting your personal information. Member data is never sold to third parties. For detailed information on how data is used, see our Privacy Policy.

• All data is kept secure through SSL encryption technology.
• Personal information is not shared with any third party without a legal obligation.
• You have the right to request to view, correct, or delete your data.

17 Copyright & Intellectual Property

All content on the 64ok platform — logos, designs, software, text, graphics, and other materials — is protected under the copyright of 64ok or its licensors.

• Reproducing or commercially using any content without written permission from 64ok is prohibited.
• Decompiling or reverse engineering the platform's software is prohibited.

18 Limitation of Liability

64ok will not bear any liability in the following cases:

• If a game is interrupted due to internet disconnection or technical failure.
• If account information falls into the hands of a third party due to the member's own negligence.
• In the event of unexpected technical issues or force majeure circumstances.
• For financial losses arising from a member's gaming decisions.

However, if a member suffers direct loss due to a fault on the platform itself, 64ok will take appropriate action.

19 Right to Amend Terms and Conditions

64ok reserves the right to change, amend, or update these terms and conditions at any time. In the event of changes:

• Members will be notified in advance by email for significant changes.
• Updated terms and conditions will take effect from the date they are published on this page.
• Continuing to use the platform after new terms and conditions are published will be considered your acceptance of them.
• If you do not agree to the new terms, you may submit a request to close your account.

20 Dispute Resolution

If you have any dispute or complaint, please contact our support team first. We are committed to resolving all complaints fairly and transparently:

• Submit your complaint first via live chat or through [email protected].
• An initial response will be provided within 72 hours of submitting the complaint.
• Complex matters may take up to 14 business days to resolve.
• All dispute resolution processes will be conducted in the Bengali language.

21 Entire Agreement

These terms and conditions, our Privacy Policy, and Responsible Gaming Guidelines together form the entire agreement between 64ok and the member. Even if any part of these terms and conditions is declared invalid or unlawful, the remaining parts will remain fully effective.

If you have any questions or comments about these terms and conditions, please contact us.